NEW YORK — Unsolicited calls to home and cell phones warning of a final notice and an expiring vehicle warranty are a nuisance and harassment and should be the subject of a federal investigation, a U.S. senator said Sunday.
Americans increasingly are receiving calls with a computerized voice saying, "This is the final notice. The factory warranty on your vehicle is about to expire,” or something similar, several times a day. The calls come even if a person has signed up for the national "do not call” registry.
Now, Sen. Charles Schumer of New York wants a federal investigation into the "robo-dialer harassment.”
"Not only are these calls a nuisance, but they tie up land lines and can eat up a user’s cell phone minutes, possibly leading to a higher cell phone bill due to overage charges,” said Schumer, D-N.Y.
Meanwhile, officials in 40 states are investigating the companies behind the car-warranty calls.
Michelle Corey, president and chief executive of the Better Business Bureau in St. Louis, Mo., said the industry is based largely in the St. Louis area and generates thousands of complaints a year.
by the associated press
Americans increasingly are receiving calls with a computerized voice saying, "This is the final notice. The factory warranty on your vehicle is about to expire,” or something similar, several times a day. The calls come even if a person has signed up for the national "do not call” registry.
Now, Sen. Charles Schumer of New York wants a federal investigation into the "robo-dialer harassment.”
"Not only are these calls a nuisance, but they tie up land lines and can eat up a user’s cell phone minutes, possibly leading to a higher cell phone bill due to overage charges,” said Schumer, D-N.Y.
Meanwhile, officials in 40 states are investigating the companies behind the car-warranty calls.
Michelle Corey, president and chief executive of the Better Business Bureau in St. Louis, Mo., said the industry is based largely in the St. Louis area and generates thousands of complaints a year.
by the associated press
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